Norwegian Viva Cancels San Juan Cruises Over Port Availability Issues
If you're booked on Norwegian Viva's San Juan sailings between January 2 and July 23, 2028, you'll be automatically removed from your reservation. You can rebook a similar itinerary on Norwegian Prima from San Juan, or take a full refund to your original payment method within 30 business days. Rebooking also qualifies you for a 10 percent Future Cruise Credit, good on sailings through December 31, 2028, starting June 8, 2026. Future Cruise Credit users will see reinstated credits in their Latitudes account within 10 days.
Norwegian is pulling its newest Prima-class ship, Norwegian Viva, out of San Juan and sending it to Miami for short Bahamas runs to Great Stirrup Cay — a private island currently being renovated, which reads to me like NCL wants a shiny new ship on deck when that island reopens. The line's public reason is "port availability," but no further detail was given, so I can't tell you what's really driving this. Winners here are Miami-based short-cruise shoppers; losers are San Juan loyalists who liked the longer Caribbean run. My read: NCL is being reasonably generous — full refunds within 30 business days, or a 10% Future Cruise Credit if you shift to Norwegian Prima's nearly identical itinerary. If I had a booking in that window, I'd take the credit and rebook on Prima rather than cash out, since the itineraries overlap closely.